Please read this before booking. It explains what Boss Therapy is designed to help with, what it isn't, and the rules around rescheduling, cancellations and refunds.
Last updated: August 2026
Boss Therapy is a business advisory and problem-solving service by MG Solutions. Despite the name, it is not psychotherapy, mental-health counseling, or clinical treatment.
We work on operational, team and leadership challenges inside a business. We work on the business problem — never on diagnosing a person.
Boss Therapy is designed for the kinds of problems that make a growing business harder to run than it should be:
Some things genuinely matter but are not what Boss Therapy is built for. We won't take these on, and we'll say so during a session if they come up:
If something comes up that sits outside this scope, we'll keep working on the business impact and the decisions within your control — and, where appropriate, suggest you seek support from the right professional.
A structured process, business clarity, a diagnosis grounded in real examples, and an actionable plan you can work with.
What we can't tell you in advance is what will change in your business. Four sessions won't solve everything, and no specific business result is guaranteed — what shifts depends on what you decide to implement once you know what's driving the problem.
Sessions are private. We use your intake answers and session notes only to prepare and deliver your sessions and your action plan, and we keep only what's needed to do that work.
Two facilitators from MG Solutions may take part in a session: one leads the conversation and one takes notes. You'll know this before we start.
We do not record sessions by default. If we ever propose recording one, we'll ask for your explicit consent first and explain why and for how long it would be kept.
We never share identifiable information about you or your company — including as a case study, testimonial or content — without your explicit permission.
Sessions can be rescheduled at no cost with at least 24 hours' notice. The new time is subject to availability.
Cancellations made less than 24 hours before the start time are considered used and are not refunded or replaced.
If you don't attend a scheduled session and haven't given notice, the session is considered delivered and used.
Sessions end at the originally scheduled time. Arriving late doesn't extend the session.
If MG Solutions cancels or reschedules, you choose a new available time at no cost. The session is never lost.
The four-session Full Reset is valid for 6 weeks from the date of the first session. Sessions not completed within that period may expire unless we've agreed to an extension in writing.
A Single Session is designed for one specific business issue. Once the session has been delivered, the fee is non-refundable. If you cancel before the session, the rescheduling and cancellation rules above apply.
If you request cancellation before the first session has taken place, we can issue a refund when the request reaches us at least 48 hours before the scheduled first session. Any non-refundable payment-processing fees actually incurred may be deducted where applicable.
Once the program has started and the first session has been delivered, the package is non-refundable. Unused sessions remain subject to the rescheduling, late-cancellation and no-show rules above.
Boss Therapy provides professional time, facilitation, diagnosis and business advisory work. For that reason, refunds are not provided simply because you change your mind after the service has begun, or because the agreed actions weren't implemented. This does not limit any rights that cannot legally be excluded under applicable law.
We review exceptional circumstances case by case. Any exception is discretionary, must be confirmed in writing, and doesn't change this policy for future sessions or clients.
If a Single Session reveals that the issue would benefit from the full process, you can upgrade to the Full Reset. When the upgrade is confirmed within 7 days of the Single Session, the amount you paid for that session is credited toward the package. The remaining balance is due before the program continues.
By booking or paying for Boss Therapy, you acknowledge this scope and these booking terms. Questions before booking? Write to info@mg-solutions-latam.com.